PRIVACY POLICY
Last updated: October 1, 2026
01 | Who We Are
Shemio Studio ("Shemio Studio," "we," "us," or "our") is an Alberta, Canada-based sole proprietorship that creates and sells Squarespace website templates and provides related Template Installation services.
This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit our website, purchase a product or service, communicate with us, submit a form, subscribe to our marketing communications, or otherwise interact with Shemio Studio.
Questions about this Privacy Policy or our handling of personal information may be directed to hello@shemiostudio.com.
02 | Scope of This Policy
This Privacy Policy applies to visitors, customers, clients, subscribers, and other individuals who interact with Shemio Studio.
As a private-sector business based in Alberta, our handling of personal information is subject to applicable privacy legislation, including Alberta's Personal Information Protection Act ("PIPA") and other privacy or electronic-communications laws that may apply depending on the circumstances and location of the individual.
Where another jurisdiction's privacy laws apply to our activities, we will handle personal information in accordance with applicable legal requirements.
03 | Information We Collect
Information You Provide Directly
Depending on how you interact with Shemio Studio, we may collect:
Your name, email address, billing address, and other contact information.
Purchase and transaction information.
Information you submit through contact forms or inquiries.
Messages, feedback, and support requests.
Your email address and marketing preferences when you subscribe to our newsletter or other marketing communications.
Information submitted through Template Installation intake forms.
Business and website information.
Your existing logo and brand assets.
Brand colours and font information.
Website copy.
Photographs and imagery.
Business and contact details.
Links, social profiles, and Link-in-Bio information.
Client-supplied Privacy Policy, Terms of Service, or other policy content.
Squarespace website information and account access or permissions required to perform Template Installation.
Other information you voluntarily provide in connection with a purchase or project.
Please avoid providing personal information that is not reasonably necessary for the product or service you are requesting.
Information Collected Automatically
When you visit our website, Squarespace and other technologies or service providers we use may automatically collect information such as:
Pages visited.
Website interactions.
Device and browser information.
IP address.
Approximate geographic location.
Referring website or traffic source.
Cookie and similar technology identifiers.
Analytics information.
Information associated with affiliate or referral links, where applicable.
The specific information collected depends on the technologies active on our website and your applicable cookie or privacy settings.
04 | Payment Information
Purchases are processed through third-party payment services, such as Squarespace Payments or the payment processor made available through our checkout.
Shemio Studio does not directly store complete payment-card numbers or card security codes on our own systems.
The applicable payment provider processes payment-card information under its own terms and privacy practices.
Shemio Studio may receive and retain transaction-related information such as your name, email address, billing information, purchase amount, transaction date, product or service purchased, payment status, and other information reasonably necessary for accounting, customer service, tax, fraud-prevention, or legal purposes.
05 | Template Installation Information
If you purchase Template Installation, we may collect the materials and information reasonably necessary to complete the service.
These may include:
Business information.
Website copy.
Logo and other brand assets.
Brand colours.
Font information or files.
Photographs and imagery.
Business and contact details.
Links and calls to action.
Link-in-Bio information.
Client-supplied legal or policy content.
Squarespace website information.
Squarespace access or permissions.
Project communications.
We use these materials to administer the project, communicate with you, install your content into the purchased template, perform the included website setup and quality-assurance work, complete handoff, maintain appropriate business records, and exercise or enforce our contractual rights.
Where possible, clients should use Squarespace's available contributor, collaborator, or permission features rather than sending personal account passwords.
If credentials are provided to us, we use them only as reasonably necessary to perform the requested service and take reasonable steps to protect them while they are in our possession.
You are responsible for ensuring that you have appropriate authority to provide personal information or materials belonging to another person.
06 | How We Use Personal Information
We may collect, use, or disclose personal information for reasonable purposes including to:
Process and fulfill purchases.
Deliver and transfer digital templates.
Provide Template Installation.
Process intake forms and project materials.
Communicate about purchases and projects.
Respond to contact forms, questions, and support requests.
Send transactional communications such as receipts, delivery information, project updates, and handoff information.
Install and format client-provided website content.
Configure included Squarespace settings.
Maintain customer and project records.
Operate, secure, troubleshoot, and improve our website and services.
Understand website traffic and usage through analytics.
Administer referral or affiliate activity where applicable.
Send newsletters, promotions, or other marketing communications where permitted by law.
Detect and prevent fraud, misuse, or security incidents.
Maintain accounting, tax, and business records.
Establish, exercise, or defend legal rights.
Comply with applicable legal or regulatory obligations.
We do not sell or rent personal information to third parties for their own marketing purposes.
07 | Consent and Marketing Communications
Where consent is required, we collect, use, and disclose personal information with the appropriate consent or as otherwise permitted by applicable law.
If you subscribe to our newsletter or marketing communications, we may send you emails concerning Shemio Studio templates, services, studio updates, educational content, or promotions.
You may unsubscribe from marketing communications at any time using the unsubscribe mechanism included in the message.
Unsubscribing from marketing communications does not prevent us from sending transactional or service-related communications reasonably necessary to fulfill a purchase, administer a project, respond to you, or comply with legal obligations.
08 | Cookies, Analytics and Similar Technologies
Our website may use cookies and similar technologies to operate the website, support checkout and security, understand website usage, remember preferences, measure performance, and support marketing or referral functions.
Depending on the services currently enabled on our website, this may include:
Essential Squarespace cookies.
Squarespace analytics.
Third-party analytics technologies.
Marketing or advertising technologies.
Affiliate or referral tracking technologies.
Where required by applicable law, non-essential technologies will be subject to appropriate consent mechanisms.
You may be able to manage cookie preferences through our website's cookie controls or through your browser settings. Restricting certain technologies may affect website functionality.
09 | Third-Party Service Providers
Shemio Studio relies on third-party service providers to operate its business and provide products and services.
Depending on how you interact with us, providers may perform functions such as:
Website hosting and e-commerce.
Template delivery or website transfer.
Payment processing.
Email delivery and marketing.
Analytics.
Project or client management.
Form processing.
File storage and sharing.
Business communications.
Website development.
Affiliate or referral tracking.
We may disclose or make personal information accessible to these providers where reasonably necessary for them to perform services on our behalf or provide functionality you request.
Third-party providers may also collect or process information independently under their own privacy policies and terms.
10 | Service Providers Outside Canada
Shemio Studio is based in Alberta, but some of the technology and service providers we use may store or process personal information outside Canada, including in the United States or other countries in which those providers operate.
Information processed outside Canada may be subject to the laws of the jurisdiction in which it is stored or processed and may be accessible to courts, law-enforcement agencies, or government authorities in accordance with those laws.
We use such service providers for purposes including website hosting and e-commerce, payment processing, communications, analytics, email marketing, project management, file storage, and related business operations.
Questions about the collection, use, disclosure, or storage of personal information by service providers outside Canada may be directed to hello@shemiostudio.com.
11 | Disclosure of Personal Information
We may disclose personal information:
To service providers reasonably necessary to operate our business or provide a requested product or service.
With your consent or at your direction.
Where required or permitted by applicable law.
To respond to lawful requests, court orders, or legal processes.
Where reasonably necessary to establish, exercise, or defend legal rights.
In connection with a business transaction, reorganization, sale, or transfer where permitted by applicable law and subject to appropriate protections.
We do not sell or rent personal information to third parties for their own marketing purposes.
12 | Data Security
We take reasonable administrative, organizational, and technical measures appropriate to the nature of our business and the information involved to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, loss, disposal, or destruction.
These measures may include limiting access to information, using reputable service providers, using account permissions where available, and applying reasonable security practices to the systems we use.
No website, electronic transmission, cloud platform, or storage system can be guaranteed to be completely secure.
13 | Data Retention
We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to satisfy applicable business, contractual, accounting, tax, dispute-resolution, and legal obligations.
Different categories of information may be retained for different periods.
Transaction and financial records may be retained for periods required by applicable accounting or tax obligations.
Template Installation materials and project communications may be retained for a reasonable period after project completion for recordkeeping, customer support, dispute resolution, or business administration.
When personal information is no longer reasonably required, we may securely destroy, delete, or anonymize it, subject to applicable legal requirements and the technical limitations of our service providers and backup systems.
14 | Accuracy and Access
We take reasonable steps to keep personal information accurate and complete where it is used to make a decision that directly affects an individual or where otherwise required by law.
Depending on applicable law, you may have rights to request access to personal information we hold about you and to request correction of inaccurate or incomplete information.
Certain legal exceptions may apply.
To submit an access or correction request, contact hello@shemiostudio.com. We may take reasonable steps to verify your identity before fulfilling a request.
15 | Other Privacy Rights
Depending on your location and applicable law, you may also have rights concerning your personal information, which may include rights to:
Withdraw consent where processing depends on consent, subject to legal or contractual restrictions and reasonable notice.
Request deletion of certain information where applicable.
Object to or request restriction of certain processing where applicable.
Request information about how personal information has been used or disclosed.
Make a complaint to an applicable privacy or data-protection authority.
These rights are subject to applicable laws, exceptions, and limitations.
16 | Children's Privacy
Shemio Studio's products and services are intended for adults and businesses and are not directed toward children.
We do not knowingly collect personal information from children where parental or guardian consent would be required by applicable law.
If you believe a child has improperly provided personal information to us, please contact us so that we can review the matter.
17 | Third-Party Websites and Platforms
Our website may link to third-party websites, services, or platforms.
Shemio Studio does not control and is not responsible for the privacy practices, content, security, or policies of those third parties.
We encourage you to review the applicable privacy policy before providing information directly to a third-party service.
18 | Privacy Incidents
If personal information under our control is involved in a privacy or security incident, we will assess and respond to the incident in accordance with applicable legal requirements.
Where notification to affected individuals or a privacy regulator is required by applicable law, we will provide the required notification.
19 | Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes to our business, technology, service providers, practices, or legal obligations.
The "Last updated" date at the top of this page indicates when the Policy was most recently revised.
Where required by law, we will provide additional notice or obtain consent for material changes.
20 | Contact and Privacy Questions
Questions, concerns, access requests, correction requests, or other privacy inquiries may be directed to:
Shemio Studio
Alberta, Canada
hello@shemiostudio.com